From the onset of the engagement, we were faced with a looming Magento license termination and just 6 weeks to get both sites migrated off the old HCCP system and live on Shopify Plus. And since the online business represents a healthy chunk of revenue for HCCP, there had to be zero downtime with the cutover. Together, the BlueBolt and HCCP teams crafted a launch plan in the 4th week of the engagement, ensuring that the launches would be on time with zero disruption to the HCCP business.
In the 6th week, both sites successfully launched, and since that time conversions have been up almost 2%, AOV has increased around 14%, and calls into Customer Service for support in placing orders has have steadily been decreasing due to increased automation.
Per Katie Key, Digital Solutions at Harper Collins, “We were under an extremely tight timeline to build custom B2B & B2C-focused sites on Shopify Plus, fully integrated to our JD Edwards ERP & CRM. BlueBolt came in as our trusted partner and designed, developed, and launched 2 of our sites in under 6 weeks. Their expertise in the platform and overall implementation process helped us successfully deliver on our strategic eCommerce initiatives. And we couldn’t be more pleased with the results from both BlueBolt and Shopify Plus!”
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